1. Are there any fees other than the monthly fee?
Absolutely not. There are no start-up or cancellation fees of any kind.

2. If I sign up for monthly service today, when does my service start?
Tomorrow.

3. I have monthly service. How do I change my wake-up times?
Simply log in to your account at www.wake123.com. Alternately, call our server anytime at 866-KISS-123 and select Option 1. If you don't want a wake-up call for a certain day, press the star key, “*” when prompted for the hour of that day.

4. How I continue my monthly membership?
You don’t need to do anything other than make sure that we have a valid credit card for you at all times in our database. Our server will automatically renew your monthly membership every month until you cancel.

5. How can I change my personal & billing information, should it change?
Simply log in to your account at www.wake123.com, and press the "Edit Account Information" Link. If you have changed your billing phone number due to a move, then send an email with your old number and your new number to support@wake123.com . We typically make the changes within 36 hours of message receipt.

6. How do I cancel my monthly membership?
Simply log in to your account at www.wake123.com, press the "Edit Account Information" Link, and then press the "CANCEL ACCOUNT" Button. Call our server at 866-KISS-123 and select option 2. Our server automatically renews your service on the day of the month you signed up on, plus one day. For example, your service is renewed on the 21st of every month if you signed up for service on the 20th.

7. Can I have my service temporarily ring to another number?
Yes! Log in to your account at www.wake123.com and change the Call Phone number.

8. Will Wake123.com work for my cellular phone?
Wake123.com works for any phone that rings directly after dialing it’s number. Our service will not work for any phone system that requires additional input beyond dialing the number.

9. Will Wake123.com work if I have an answering machine?
Yes. Just make sure that your answering machine does not answer before your phone rings. Otherwise you won’t hear the service!

10. I have housemates that would like service but we all share one phone. Can we all get service?
Absolutely! Just make sure that each person getting service selects a different PIN when ordering service.

11. Can I pay by check?
Yes! Wake123.com accepts check,VISA, MasterCard & Discover.

12. How secure is my credit card information?
We treat your credit card as if it was our own. O & R Digitel’s President is the only person to see your credit card information within our company. Your credit card information is securely processed by the nationally recognized NOVA Company. This company processes many of your transactions in stores across the US.

13. What about my privacy?
O & R Digitel does NOT share any of your information with anyone other than NOVA to process your order.

14. What if I have questions not covered by the website?
Email us at support@wake123.com or call O & R Digitel at 888-WAKE-123 and leave a message describing your question. We will call you back with answers!